FAQ
How long does shipping take?
Orders are typically processed within 1–2 business days.
Standard shipping usually arrives within 5–10 business days depending on your location. Once your order ships, you will receive a tracking number via email.
What is your return policy?
We offer a 30-night trial period.
If you're not completely satisfied, you may return your bed within 30 nights of delivery. Products must be returned in clean condition. Please contact our support team before sending any return.
How do I wash the bed?
The removable cover features a zip-off design and is machine washable.
For best results, wash on a gentle cycle with cold water and air dry or tumble dry on low heat. Do not bleach.
How do I choose the right size?
We recommend selecting a size based on your pet's weight and sleeping habits.
S – Up to 15 lbs
M – 15–35 lbs
L – 35–70 lbs
XL – 70+ lbs
If your pet likes to stretch out while sleeping, we recommend choosing the larger size.
What materials are used?
Classic Orthopedic Foam
Features pressure-relieving memory foam combined with a high-density support base for enhanced comfort, stability, and long-term durability.
AirFlow Hybrid Support
Combines memory foam, 4D airflow fiber, and supportive base layers to create a cooler and more breathable sleeping surface suitable for year-round use.
Are the materials non-toxic?
Yes.
All foam materials are made without harmful chemicals and are selected to meet strict safety standards. Materials are independently tested for durability, comfort, and everyday use.
Is this bed suitable for senior pets?
Yes.
The orthopedic support design helps distribute weight more evenly and reduces pressure on joints and hips, making it an excellent choice for aging pets or those requiring additional support.
Does the bed flatten over time?
Our beds are designed with durable support materials that help maintain shape over time.
Like all foam products, a small amount of natural settling may occur with extended use, but the support structure is designed to provide long-lasting comfort.
Can I use this bed year-round?
Absolutely.
The Classic Orthopedic Foam provides a cozy, supportive feel, while the AirFlow Hybrid Support option offers enhanced breathability for warmer climates and pets that tend to sleep hot.
Why choose BesoVita?
BesoVita beds are designed with comfort, support, durability, and ease of care in mind.
From pressure-relieving foam layers to washable covers and non-toxic materials, every detail is created to provide a better rest experience for your pet.